Shipping & Returns
CUSTOM CARE
ORDERING
We are committed to providing excellent customer service to ensure a positive experience for our customers. If you have any questions or concerns, please do not hesitate to contact us. Our Customer Care team is available to assist you and can be reached by email at sales@vidinwastaken.com or by phone at +40732305354.
To place an order, simply browse our online store and select the items you wish to purchase. Once you have added items to your cart, proceed to checkout to complete your order. If you encounter any issues or have questions during the ordering process, please contact our Customer Care team for assistance.
SHIPPING
We offer worldwide FREE shipping on all orders over 200 Euro. We strive to process and ship orders as quickly as possible, and orders are typically delivered within maximum 7 working days. We provide tracking information for all orders so you can follow the status of your shipment. If you have any questions about shipping, please contact our Customer Care team.
RETURNS
CUSTOMER FEEDBACK
We value your feedback and encourage you to share your thoughts and experiences with us. If you have any feedback or suggestions for how we can improve our products or services, please do not hesitate to contact our Customer Care team.
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We want you to be completely satisfied with your purchase from VIDIN WAS TAKEN. If for any reason you are not satisfied with your order, we accept returns within 14 days of receipt. To initiate a return, please contact our Customer Care team. Please note that items must be in their original condition and packaging, and return shipping fees are the responsibility of the customer.